Accessibility Statement

This accessibility statement applies to This website is managed by Sandwell Leisure Trust and IceBlue Marketing & Design Ltd. We want as many people as possible to be able to use this website. For example, that means you should be able to read and understand our content.

Enabling Accessibility

You can change the colours, contrast levels, font styles and magnify the page. This can be done via the browser. Instructions for some commonly used browsers are available below:

Click here for Chrome instructions

Click here for Firefox instructions

Click here for Microsoft Edge instructions

Language Options

There is a link from the bottom of all pages (footer) giving access to a list of languages available for Google Translation - 

Navigate by Headings

Our headings are all logically ordered. Use browser plugins or assistive technology such as screen readers to list the headings and subheadings in the page and go straight to the heading you need. This should apply to the majority of the pages.

Navigate by Links

Users of assistive technology such as screen readers can get a list of all the links on a page and understand their purpose from the link text.

Listening to Content

Use text to speech browser plugins or assistive technology to listen to content you select with the mouse or keyboard. Screen reader users can both listen to the content and navigate around through the site pages and menus.

Using Different Devices

The website is designed to be used by all new browsers and devices. This offers you a variety of compatible assistive technologies.

We know some parts of this website are not fully accessible, this includes: 

  • PDF documents 
  • Online joining / booking system 
Non-accessible Content 

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances and exemptions listed below:

  • PDF documents
  • Online joining / booking system 

The content listed below is non-accessible for the following reasons:

  • PDF documents – these are provided by many providers to ensure the latest information is being provided. 
  • Online joining / booking system – we are working with external provider to ensure this is improved and will be reviewed shortly. 

Content that is not within the scope of the accessibility regulations

PDFs and other documents

Many of our older PDFs and Word documents may not meet accessibility standards – for example, they may not be structured so they’re accessible to a screen reader. This doesn’t meet WCAG 2.1 success criterion 4.1.2 (name, role value). The accessibility regulations don’t require us to fix PDFs or other documents published before 23 September 2018 if they’re not essential to providing our services. 

New PDFs or Word documents will meet accessibility standards, unless we determine that they represent a disproportionate burden within the meaning of the accessibility regulations. For example, publications created for print and published on the website. We’ve assessed our resources and the cost of fixing issues with the above publications, and we believe that doing so now would be a disproportionate burden within the meaning of the accessibility regulations. These documents typically may not meet the following WCAG 2.1 success criteria: 1.1.1 non-text content 1.3.1 information and relationships 1.3.2 meaningful sequence 2.1.1 keyboard 1.4.3 contrast (minimum) 1.4.5 images of text 1.4.10 reflow 1.4.12 text spacing.

Third party content

Links to other websites

We link to other websites that may offer benefit to our users. This may include:

  • news websites
  • social media platforms
  • our partner organisations

We are not responsible for the accessibility of these or any other websites we do not manage.

Testing our Website

This statement was prepared on 29th April 2021. It was last reviewed on 29th April 2021.

This website was last tested on 6th October 2023. The test was carried out via Google Lighthouse software.


Sandwell Leisure Trust continues its efforts to constantly improve the accessibility of its site and services in the belief that it is our collective moral obligation to allow seamless, accessible, and unhindered use also for those of us with disabilities. Despite our efforts to make pages and content on fully accessible, some content may not have yet been fully adapted to the strictest accessibility standards. This may be a result of not having found or identified the most appropriate technological solution. Please do let us know if you have any problems and we will do our best to help you. 

Contact Us

If you wish to report an accessibility issue, have any questions or need assistance, please contact or call us on 0300 012 0121 or visit

Enforcement Procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).